FAQ
FAQ
Can I buy a stamp set with different teachers’ names on each stamp?
Yes, just be clear in the personalisation which name you’d like on each stamp as well as ink colour if you have a preference. If you run out of room, there is the option to leave a note a checkout. Be aware that unclear messages result in us contacting you, which adds to our processing time.
*Does not include the 10 pack or stamp starter
Can I buy a stamp with wording from one design and the image from another?
Yes, drop us a line on the Contact Us page and we will send you a proof for approval.
Can I mix and match the stamp sets?
You can mix and match with stamps that are of the same size and value. For example, any of the 4 x personalised stamps sets can be interchanged. Just leave us a clear message at the checkout with which stamps you would like.
*Does not include the 10 pack or stamp starter
Are your stamps refillable?
Yes!
For pre-inked stamps, pull the black handle straight up and place a couple of drops of ink in the hole down the centre of the stamp. These stamps take oil-based ink, which you can purchase on our website. Please take care as this ink will stain your clothes. For ink on hands, wash hands with soap and vegetable oil. For ink on the outer part of the stamp, use an alcohol wipe or spray and wipe with a tissue.
Our self-inking stamps can be refilled by sliding the ink pad out and placing a couple of drops of ink on the pad. These stamps take water-based ink, which can be bought from your local stationery supplier.
How many impressions will the stamp make?
Although our 5-year-old would love nothing more than to stamp all day, she wouldn’t be able to count that high so we really don’t know for sure. This will also depend on the design and how much ink it uses. Our stamps are high-quality and refillable; you can find the ink over on the stamp page.
Do you do discounts for large orders?
We sure do. Please get in touch if you have a whole-school order. Generally, if ordering over 20 stamps we will do 20% off.
Can I get my school mascot on a stamp?
We love creating custom school stamps. They are so much fun! Please drop us a line on the Contact Us page and let us know what you’re after.
How long will it take to receive my order?
Most of our products are made to order as they are personalised. We aim to have all orders processed, made and dispatched within 1-2 weeks. However, most are dispatched within 2-3 business days. The exception to this is our daters, which may take a couple of extra days to make. Unfortunately, we have no control over the postal system so cannot predict your delivery date. When your order is filled, you will receive an email with the tracking number that you can follow on the MyPost website.
In the lead up to Christmas please allow at least 3 weeks for delivery time. We cannot make guarantees that parcels will arrive before Christmas. This is in the hands of Australia Post. Please check their website for up to date information on Christmas shipping.
I paid for express post, why haven’t I received my order yet?
Your order will still need to be processed, paying for express post does not skip the queue. Please note that express post is not always an overnight guarantee. See Australia Post website for their express post delivery promises.
Do you do local pick up?
We do. We are located in the northern suburbs of Perth. Send us a message and we will allocate you a code to remove shipping costs and advise of pick up time/location.